Shipping policy


Last Updated: 09-12-2025

Thank you for shopping with us. Please read our shipping guidelines below.

 

 

Order Processing

  • Orders are processed within 1–2 business days after payment is received.
  • Orders placed on weekends or public holidays will be processed on the next business day.

 

 

Shipping & Delivery Time

  • We deliver across India through trusted courier partners.
  • Estimated delivery time: 3–7 business days, depending on the delivery location.
  • Delivery timelines may vary due to courier delays, weather conditions, or operational issues.

 

 

Shipping Charges

  • Shipping charges (if applicable) are displayed at checkout before you complete your order.

 

Incorrect Address

Please ensure that your shipping address and contact details are correct at checkout.
 We are not responsible for delays or non-delivery caused by incorrect or incomplete information provided by the customer.

Delivery Attempts

If the courier is unable to deliver after multiple attempts due to customer unavailability, the order may be returned.
 In such cases, additional re-shipping charges may apply.

 

 

Damaged or Wrong Product

If you receive a damaged or incorrect product:

  • Contact us within 24 hours of delivery.
  • Provide your order ID and a photo of the issue.

We will assist you with a replacement or appropriate resolution based on our policy.

 

 

Order Cancellation

Orders can be cancelled only before they are shipped.
 Once the order is dispatched, cancellation is not possible.

 

 

Contact Us

For any shipping-related questions or support:
 📩 Email: connect@aumpremium.com

 📞 Phone: +91‑9311654435